- These Legal Notice of Online Sale apply to all reservations and purchases made online.
- The site enables users to reserve rooms and supplementary services in all Sun Island Bali hotels and villas property.
- The Guest confirms that he/she has read, understood and accepted these Terms and Conditions of Online Sale.
Only services presented and available on the site can be reserved by the Guest.
- The Guest shall respect the below process:
- To find a hotel or a villa, to select a check-in and a check-out date, to select a room and rate;
- To select, when needed and/or available, additional services;
- To check the reservation details, the total price including taxes and the applicable hotel’s policies and sales conditions related to the selected rate;
- To inform the Guest details;
- To read, understand and accept the Terms and Conditions of Online Sale;
- To confirm the reservation;
- To Guarantee the reservation;
- To pay for the reservation (when requested only).
Acknowledgement of receipt of the reservation
- The Guest reservation is subject to an acknowledgement of receipt by email.
- The email shall summarize the dates, the services reserved, the prices, the address of the hotel concerned, the hotel’s policies related to the selected rate.
Guarantee of the Reservation
- The Guest shall provide his/her bank details as a guarantee of the reservation using a valid credit card The Guest attests to the truth and accuracy of the information submitted for this reservation purposes.
- Each rate booked at Sun Island Bali Group property, is subject to a Cancellation Policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy.
Payment of the Reservation
- To process with the payment the Guest shall inform:
- His/her credit card number;
- Its expiration date;
- Its card verification number (csv).
- The Guest attests to the truth and accuracy of the information submitted for this payment purposes.
- The confirmation of reservation constitutes an electronic signature equivalent in value to a physical signature between the parties. The Guest acknowledges and agrees that he/she has read, understood and accepted the sales conditions related to the selected rate.