Legal Notice

Sun Island Bali Group operates the website www.sunislandbali.com, www.sunislandkuta.com, www.whiterosebali.com, www.sunislandboutiquevillas.com,www.sunislandlegian.com

  • These Legal Notice of Online Sale apply to all reservations and purchases made online.
  • The site enables users to reserve rooms and supplementary services in all Sun Island Bali hotels and villas property.
  • The Guest confirms that he/she has read, understood and accepted these Terms and Conditions of Online Sale.

Only services presented and available on the site can be reserved by the Guest.
The Guest shall respect the below process:

  • To find a hotel or a villa, to select a check-in and a check-out date, to select a room and rate;
  • To select, when needed and/or available, additional services;
  • To check the reservation details, the total price including taxes and the applicable hotel’s policies and sales conditions related to the selected rate;
  • To inform the Guest details;
  • To read, understand and accept the Terms and Conditions of Online Sale;
  • To confirm the reservation;
  • To Guarantee the reservation;
  • To pay for the reservation (when requested only).

Acknowledgement of receipt of the reservation

  • The Guest reservation is subject to an acknowledgement of receipt by email.
  • The email shall summarize the dates, the services reserved, the prices, the address of the hotel concerned, the hotel’s policies related to the selected rate.

Guarantee of the Reservation

  • The Guest shall provide his/her bank details as a guarantee of the reservation using a valid credit card The Guest attests to the truth and accuracy of the information submitted for this reservation purposes.
  • Each rate booked at Sun Island Bali Group property, is subject to a Cancellation Policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy.

Payment of the Reservation

  • To process with the payment the Guest shall inform:
    His/her credit card number;
    Its expiration date;
    Its card verification number (csv).
  • The Guest attests to the truth and accuracy of the information submitted for this payment purposes.
  • The confirmation of reservation constitutes an electronic signature equivalent in value to a physical signature between the parties. The Guest acknowledges and agrees that he/she has read, understood and accepted the sales conditions related to the selected rate.
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